Frequently Asked Questions

SecureBuy.co.za has been setup to avoid scams and give both seller and buyer peace of mind. All transactions through our website are monitored and securely encrypted.

When buying from one of the registered vendors, your payment will be left in a trust account until you have received your product or service from the Vendor.

Get your own online shop, managed and controlled by you!

SecureBuy.co.za will keep your payment received safe until you have delivered your product or service.

SecureBuy.co.za markets your product and services when you’re a registered vendor. All products and services are market through Google Search and Social media platforms.

A 7% service fee is charged on products and services sold through SecureBuy.co.za which is charged to the vendor, this covers marketing vendor products, online payment options and administration fees.

A 10% service fee is charged on all Bookings done through SecureBuy.co.za which is charged to the vendor, this covers marketing vendor products, online payment options and administration fees.

 

PayFast: EFT with PayFast enables you to make instant EFT payments that clear immediately. FNB, Nedbank, Standard Bank, Investec, Absa, Capitec, Tymebank and African Bank are supported.

PayPal: PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders. The company operates as a payment processor for online vendors, auction sites and many other commercial users, for which it charges a fee.

Cryptocurrencies: Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, USD Coin are supported.

To get your Pay button on your profile, please create a simple product with title – Pay “Your Store Name”, get in touch and we’ll setup the rest for you.

If your category isn’t available yet, please use “1Default” as your category our team will create and connect you to the correct one.

*Delivery for the Buyer

SecureBuy has a fixed delivery charge of R180 for all orders bellow R4500, orders above R4500 are subject to free delivery.

*Delivery for the Seller

Sellers are able to arrange their own delivery to their client and/or request SecureBuy to arrange it for them. When Seller arrange delivery, R180 -7% on orders bellow R4500 is paid over to Seller once delivery has been completed.

 

The maximum transaction amount through SecureBuy.co.za at this moment is R1 000 000

To add your Whatsapp button to your store and products, simply go to the following url – https://securebuy.co.za/my-store/settings/store/

At the bottom of the page, check “Enable Live Chat” and add your number with a +27 without the 0.

To transfer money from Paypal to any bank in South Africa, simply Register and make make a payment to yourself by clicking on your Pay Button on your profile.

Paypal Transfer fees are 10% of the amount.

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ZAR South African rand